Traits a Client Looks for from a Good Cleaning Crew

Amy LavinIndustry, Window Cleaning Business

What sets a top-notch crew above a mediocre one? There are several traits that a quality cleaning company can employ to make sure clients are truly satisfied with their cleaning crew experience.

Replacement Policies

Sometimes accidents happen. It’s just a fact of life, but a great company will resolve the problem with no questions asked.

Schedule Flexibility

While this may sound like a given, you’d be surprised how un-flexible some companies can be. You have a busy schedule (which is part of the reason you hired a cleaner), so finding that perfect time when cleaning can take place can feel daunting. A particular trait of a high-quality cleaning company is appointment flexibility, punctuality, and communication, should a time change occur.

Double and Triple Check

A supervisor on-site for inspection during a carpet cleaning job is a way to uphold high standards of practice. Not only does this provide company quality control, but it also allows cleaners to receive feedback on their performance to improve their work. A final check by all members of the team should also be conducted to ensure no corners went untouched.

Leave No Trace

A professional cleaning crew will always remove their shoes or wear shoe covers before entering a house. The client can also expect his/her belongings to be precisely where they left them. A good crew will respect the client’s things while ensuring absolute cleanliness.

No matter the type of cleaning your crew is doing, these are some tips to follow to ensure your clients are satisfied. Now that you’re in the know use this information to guide you as you select a new cleaning company for your needs.

Thanks to Clean Conscience for writing this blog post for abc Window Cleaning Supply. They offer highly skilled and passionate cleaners to provide house cleaning, office cleaning, move out services, and are experts in happy clients!